Thank you for shopping Boikey’s Biltong at https://boikeys.com/, where our primary concern is our customers’ happiness. If you’re not entirely satisfied with your purchase, we’re here to help!
Refunds and Returns
If you would like to return a product and/or request a refund, contact us within 15 calendar days. All you need to provide us with is proof of purchase.
If your order has arrived damaged, please contact us at your earliest convenience. We will require proof of purchase and request proof of damage.
You will be responsible for paying the shipping cost to return the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.